Refund Policy
At VedSatvik, we take great care in ensuring that every product is prepared, packed, and delivered with the highest standards.
Due to the nature of our products, the following policy applies:
1. No Return Policy
As our products fall under consumable food items, we do not accept returns once the product has been delivered.
2. Damaged or Incorrect Orders
In case you receive:
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A damaged product
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An incorrect item
Please contact us within 24 hours of delivery with:
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Order details
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Clear images of the product at info@vedsatvik.com
After review, we may offer:
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Replacement of the product
or -
Refund, at our discretion
3. Non-Eligible Cases
Refunds or replacements will not be applicable in cases where:
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The product has been opened or partially consumed
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Taste or preference does not meet individual expectations
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Incorrect shipping details were provided by the customer
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Delivery delays caused by external logistics partners
4. Refund Process
If a refund is approved:
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It will be processed within 5–7 business days
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The amount will be credited via the original payment method
5. Order Cancellations
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Orders can only be cancelled before dispatch
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Once dispatched, cancellations are not possible
6. Contact
For any concerns, please reach out to info@vedsatvik.com